Role name: Licensing Operations Lead
Work Location: San Jose, California (onsite)
Start date: Immediate availability.
Interview: Phone/Skype
Licensing Operations
• Licensing knowledge across company products and tools
• Support customers through their transition to Sovereign Critical Infrastructure (SCI).
• Serve as a front line support for customer licensing issues encountered during migration.
• Troubleshoot and resolve customer licensing issues related to product configuration, licensing, and deployment.
• Analyze technical information to identify licensing issues and determine appropriate resolution path.
• Coordinate with TAC and other technical teams when issues require specialized product expertise.
• Own customer Licensing issues through triage, resolution, and closure.
• Identify recurring issues and recommend improvements to the migration and customer experience.
Licensing Operations Lead in San Jose at PDDN Inc.
- Other openings
- 11
- Hiring in
- 9 locations
PDDN Inc. currently has 11 other roles open on LocalWork across 9 locations. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and onsite. It was posted last week.