At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs.
Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast‑paced sales environment and enjoy being rewarded for their efforts.
Responsibilities
- Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work‑from‑home call center environment.
- Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies.
- Convert warm leads into customers using a proven consultative sales strategy – no cold calling required.
- Work from home to drive sales growth while delivering an exceptional, customer‑first experience.
- Handle inbound and outbound customer calls as the primary method of customer engagement.
- Maintain availability during assigned work hours to meet call volume and service expectations, especially during the first 90 days of employment.
- Deliver consultative sales conversations and complete transactions during live customer interactions.
- Adhere to assigned schedules, including evenings and weekends, based on business coverage needs.
- Meet established productivity, quality, and performance standards.
- Navigate multiple computer systems simultaneously while actively engaged with customers.
Qualifications
- At least 1year of experience in sales or customer service with a sales focus.
- High school diploma or GED required.
- Reliable high‑speed internet with a wired connection (Ethernet) and a dedicated, distraction‑free home workspace (equipment provided by Allstate).
- Comfortable working evenings and weekends.
- Receptive to feedback and performance coaching; strong communication, critical thinking, and multitasking skills.
- Competitive, highly self‑motivated, and enjoys being rewarded for your efforts.
- Able to work independently and hold yourself accountable for your performance.
- Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred), or ability to obtain a license with Allstate’s support.
- Sales Representatives are required to obtain and maintain all required resident and non‑resident Producer licenses necessary to sell insurance products in any state designated by Allstate, including non‑resident Producer licenses in all states as required for the role.
- If hired, must relinquish all non‑Allstate insurance carrier appointments and may not hold active appointments with other carriers while employed in this role.
Compensation & Benefits
- Base Pay: $18/hour.
- Average Total Compensation: $52,730–$76,480/year (base+uncapped performance‑based incentives).
- Incentives are productivity‑based and governed by the applicable bonus plan, which is subject to change at Allstate’s discretion.
- Full suite of employee benefits starting day one, including: health, dental, and vision insurance; 401(k) with company match and pension plan; tuition reimbursement and career development; wellness programs.
- Licensed external candidates who complete licensing prior to hire or bring an active Producer license before the start date may be eligible for a bonus.
Additional Benefits
- Paid training from day one (classroom and hands‑on).
- Licensing support: study materials, exam reimbursement, and assistance.
- Monthly internet reimbursement.
- Home office equipment provided by Allstate.
Location & Availability
- This position is only available within the United States.
- Not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents.
- Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible.