Providing telephonic assessment and solution-focused consultation, the full-time Licensed EAP Specialist will manage inbound calls regarding behavioral health benefits, engage in short-term problem resolution, and facilitate referrals while working remotely within the U.S. Key responsibilities Take calls from a queue in a call center environment and respond to crisis calls, determining member eligibility and triaging appropriately Initiate counseling referrals and provide authorizations for appropriate outpatient care while documenting clinical notes in the care management database Conduct thorough assessments of risk and develop individualized action plans using Solution Focused Consultation and Motivational Interviewing Required qualifications Master's degree in Psychology, Social Work, Counseling, Marriage and Family Therapy, or a related counseling field Active, unrestricted independent behavioral health license in the state of residence 2+ years of experience in a behavioral health setting Dedicated workspace/home office and secure high-speed internet at home Ability to work Monday - Friday, 8:30 AM - 5:00 PM CST
Licensed EAP Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.