Licensed EAP Counselor

Providing remote or hybrid counseling, the full-time Licensed EAP Counselor will engage with clients through phone, video, chat, and email to deliver emotional support and crisis management while maintaining client confidentiality. Key responsibilities: Provide single session telephonic and video counseling, including crisis management and in-the-moment support Assess clients for appropriateness of short-term counseling and manage high-risk calls effectively Collaboratively develop treatment plans and maintain clear clinical documentation in the case management system Required qualifications: Master's degree in social work, counseling, or psychology Minimum of 2 years of direct client-contact experience in counseling or mental health services Experience with clinical assessment tools and short-term counseling modalities such as Solution-Focused and CBT Training in crisis intervention and experience with high-risk clients is beneficial Ability to work with clients facing substance abuse, crisis situations, and mental health concerns