Working remotely as a full-time Licensed Customer Success Specialist (LPN), the candidate will engage with Medicare patients through phone interactions, providing essential information about services, confirming details, and scheduling initial doctor visits. Key responsibilities Answer incoming calls from new patients and conduct follow-up outreach to ensure care initiation Explain services and Medicare coverage in clear, jargon-free language to patients Document all patient interactions accurately in the platform while maintaining confidentiality and compliance with HIPAA Required qualifications Active LPN/LVN license or Community Health Worker (CHW) certification Minimum of 2 years of patient-facing experience with Medicare patients Strong understanding of Medicare and the U.S. healthcare system Ability to manage a high volume of phone calls effectively Reliable computer, internet connection, and a quiet environment for patient calls
Licensed Customer Success Specialist (LPN) in workfromhome at Unknown Company
- Typical pay
- $78,000–$98,800
For context, most lpns earn between $78,000–$98,800 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.