Provide responsive customer support across multiple channels for a pet-focused company. Work a consistent evening shift remotely from anywhere in the US. Key Responsibilities: Handle insurance, enrollment, claims, and non-insurance questions with accuracy and empathy. Use ticketing systems and data entry to track and resolve customer issues. Educate customers on coverage options and identify additional needs. Requirements: Active Property & Casualty Insurance License required. Experience with high-volume customer service and platforms like Zendesk or Kustomer. Strong communication and problem-solving skills in a remote environment. Fully remote position with comprehensive medical, dental, and vision coverage. 12 weeks of paid parental leave, PTO, holidays, retirement plan, and pet insurance. Partner Company They provide pet-focused insurance and customer support, helping pet parents navigate coverage and claims. The company operates in a fully remote, collaborative, and fast-paced environment committed to exceptional service and continuous improvement. #J-18808-Ljbffr
Licensed Customer Care Agent- Evening Shift (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.