Providing clinical support and resources, the full-time Licensed Clinical Care Navigator will work remotely from Sunday to Thursday, 9am-5pm ET, engaging with members on mental health and crisis issues while coordinating care and referrals. Key responsibilities Deliver in-the-moment clinical support and psychoeducation through outbound calls, including some inbound crisis line assistance Conduct risk assessments and provide crisis support, safety planning, and follow-up for high-risk members Collaborate with multi-disciplinary teams to ensure a seamless member experience and promote effective care Required qualifications Valid LCSW, LMFT, LPC, or licensed psychologist credential Minimum of 2+ years of direct clinical care experience Expertise in crisis assessment and safety planning Knowledge of crisis support and various clinical interventions such as CBT and motivational interviewing Proficiency in using technology and various computer platforms