Detail-oriented and client-focused, the full-time hourly Licensed Client Service Specialist will serve as the primary point of contact for clients, addressing inquiries and providing support through various channels while ensuring a strong understanding of insurance products and services in a remote environment. Key responsibilities: Serve as the first point of contact for client inquiries via phone, email, or in person Respond to inbound calls for new sales and post-sales service, and follow up with warm leads Maintain and update client records in agency management systems and contribute to process improvements in client service delivery Required qualifications: High school diploma or equivalent required Minimum of 1 year of experience in a customer service role, preferably in the insurance industry Active Life Accident & Health insurance license Strong knowledge of insurance products, policies, and terminology Proficiency in Microsoft Office and agency management software preferred
Licensed Client Service Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.