Lemon Law Case Manager

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

We are seeking an experienced Lemon Law Case Manager to join our growing legal team. This full-time, in-person position is ideal for candidates with California Lemon Law (Song-Beverly Act) or related legal case management experience who thrive in a fast-paced law firm environment.

This role focuses on managing Lemon Law and consumer warranty cases from intake through settlement or litigation handoff, with an emphasis on compliance, organization, and exceptional client service.

Salary Range: $25 – $30 per hour (DOE)

Key Responsibilities

Manage California Lemon Law cases from intake through settlement or litigation referral

Serve as the primary client liaison, providing regular case updates and education

Review and organize vehicle purchase agreements, warranties, repair orders, and service records

Track statutory deadlines, mileage thresholds, and repair attempt requirements under the Song-Beverly Consumer Warranty Act

Prepare Lemon Law demand packages, notices, and supporting documentation

Communicate with vehicle manufacturers, dealerships, defense counsel, and third parties

Coordinate inspections, expert evaluations, mediations, and hearings

Maintain accurate records in the firm’s legal case management system

Collaborate with attorneys and operations teams to ensure case readiness and valuation accuracy

Identify case risks, deficiencies, or compliance issues and escalate as needed

Required Qualifications

2+ years of Lemon Law, consumer protection, or legal case management experience

Working knowledge of California Lemon Law procedures and timelines

Experience managing a high-volume legal caseload

Strong organizational, documentation, and deadline-tracking skills

Professional, client-focused communication abilities

Preferred Qualifications

Direct experience with California Lemon Law (Song-Beverly Act)

Prior experience in a plaintiff-side law firm

Bilingual (Spanish preferred)

Experience using CASEpeer or similar legal case management software

Strong written communication and documentation skills

Job Details

Job Type: Full-time

Schedule: 8-hour shift

Work Environment: In-person

Salary Range: $25 – $30 per hour (DOE)

Compensation & Benefits

Competitive salary (based on skills and experience)

Sign-on bonus eligibility

401(k)

Health, dental, and vision insurance

Paid time off (PTO)

Paid sick leave

Work Location Requirements

Ability to commute to Irvine, CA (required)

Ability to relocate to Irvine, CA prior to start date (required)