Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Opportunity
Great vacations begin with thoughtful planning and clear communication. We are seeking individuals who enjoy building connections, finding practical solutions, and helping customers navigate their leisure travel arrangements.
As a Leisure Relations Specialist, you will work with clients at different stages of their vacation planning journey. Your role involves understanding their requests, sourcing relevant travel options, assisting with reservations, and keeping important details on track.
From Caribbean resorts and ocean cruises to European adventures, family holidays, romantic retreats, and group vacations, you will have the opportunity to assist with a wide range of travel experiences.
Experience in the travel industry is not required. Educational resources and ongoing guidance are available.
What Youll Be Doing
Serve as a point of contact for clients seeking vacation planning assistance
Collect essential information to establish travel requirements and preferences
Source potential accommodations, cruise sailings, activities, and vacation packages
Examine available offers and identify choices that meet customer expectations
Communicate differences between vacation products, services, and inclusions
Help travelers understand reservation procedures and supplier conditions
Submit selected booking requests through approved reservation channels
Review confirmations and address discrepancies in booking information
Maintain client correspondence, travel documents, and reservation records
Keep clients informed about deposits, final payments, and upcoming deadlines
Handle routine questions and coordinate standard reservation adjustments
Support travelers with essential information before their scheduled departure
What Were Looking For
A helpful, approachable personality and customer-first mindset
Ability to communicate professionally and establish client trust
Strong problem-solving and information-gathering abilities
Consistent attention to accuracy and follow-through
Comfortable balancing several client requests and deadlines
Ability to work with minimal supervision
Confidence using email, online research tools, and digital applications
Willingness to develop knowledge of travel products and booking technology
Reliable internet service and a suitable computer or device
Must be at least 18 years old
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region
Learning & Professional Resources
Introduction to leisure travel services and destination knowledge
Familiarization with resort brands, cruise lines, and vacation suppliers
Instruction on reservation workflows and booking platforms
Client communication and service relationship techniques
Managing booking documentation and important travel deadlines
Understanding supplier policies and customer support procedures
Opportunities to pursue relevant industry certifications
Access to continuing education and mentorship
Why Consider This Opportunity?
Remote work arrangement
Flexible scheduling for part-time or full-time availability
Open to applicants without previous travel industry experience
Access to training and supplier educational materials
Professional booking resources and destination information
Potential travel discounts and supplier benefits where eligible
Opportunity to strengthen customer relations and coordination skills
Ongoing learning and professional development
Leisure Relations Specialist in remote at Unknown Company
This position is listed as part time and able to be worked remotely.