Overview
We are seeking a dynamic and highly organized Office Manager to oversee the daily administrative operations of our firm's Boston office. This hands-on leader will work in the office five days a week and manage both in-person and remote administrative teams across multiple office locations. The ideal candidate is proactive, detail-oriented, and an excellent communicator, with the ability to maintain a positive and productive work environment.
Location: Boston, Massachusetts
Key Responsibilities
- Office & Administrative Oversight
- Manage the operations of multiple New England offices, including in-person and remote administrative teams.
- Maintain smooth workflows and ensure high standards of administrative support office-wide.
- Human Resources Management
- Oversee HR functions including recruitment, onboarding, and performance management for administrative and paralegal staff.
- Conduct performance reviews and handle staff-related issues professionally and confidentially.
- Ensure compliance with firm policies and applicable employment laws.
- Coordinate with the firm's Human Resources Director and other administrative staff.
- Staff Leadership & Development
- Conduct monthly staff meetings to foster communication, alignment, and team engagement.
- Develop and deliver orientation programs and ongoing training to support staff growth and retention.
- Provide training related to file management and billing systems to improve efficiency and accuracy.
- Team Coordination & Performance
- Manage and strengthen working relationships between paralegals and administrative staff to maximize billing and productivity.
- Assist with hiring, staffing assignments, and ensuring appropriate administrative support for case and trial calendars.
- Reporting & Communication
- Report regularly to managing office attorneys regarding administrative team performance and operational updates.
- Assist in managing office case lists and ensure administrative readiness for trial schedules.
- Problem-Solving & Interpersonal Support
- Act as a key point of contact to resolve issues among attorneys, paralegals, and administrative staff.
- Utilize strong interpersonal skills to maintain a positive, collaborative work culture.
Qualifications
- Prior experience managing administrative staff, ideally within a legal or professional services environment.
- Formal HR training or substantial HR experience gained on the job.
- Strong leadership, communication, and organizational skills.
- Proven ability to handle sensitive and confidential information with discretion.
- Experience with billing systems and file management software preferred.
- Ability to work on-site five days per week and travel between offices as needed.
Why Join Us?
We offer a supportive and collegial environment where your contributions have a direct impact on the success of our offices. This is an exciting opportunity for an experienced office manager who thrives in a fast-paced, professional setting.
Employment Type: Full Time
Years Experience: 5 - 10 years
Bonus/Commission: No
Additional Details
- Seniority level: Mid-Senior level
- Job function: Legal
- Industries: Legal Services and Law Practice