Legal Operations Processor

Legal Operations ProcessorThe Legal Operations Processor will work in a team environment executing the day-to-day processing of Integrity's entity licensing, Secretary of State filings, DBA filings, and certificate of insurance requests. This is an entry-point role focused on accurately and efficiently completing high-volume, transactional tasks under the guidance of Legal Operations Coordinators and Senior Processors. The Processor must have strong attention to detail, a willingness to learn state-specific licensing, filing, and regulatory processes, and a proactive, team-oriented attitude.

This role requires the ability to follow established procedures and playbooks closely while building the foundational knowledge needed to grow within the department.Position ResponsibilitiesProcess new insurance license applications, renewals, and change requests (including DRLP forms, address changes, and changes of directors/officers) directly on state systems, NIPR, or SIRCONPrepare and submit routine Secretary of State filings, including annual/biennial reports and registered agent updates, under the direction of a Coordinator or Senior ProcessorPrepare and file routine DBA ("doing business as") registrations and renewals, and update the department's tracking logsAssist with issuing certificates of insurance based on established templates and instructions, ensuring accuracy of named insureds and coverage detailsRespond to routine internal queries regarding license, filing, and certificate status, escalating more complex questions to a Coordinator or Senior ProcessorMaintain accurate and organized records of licenses, filings, and certificates within department systemsFollow department playbooks and standard operating procedures, flagging inconsistencies or opportunities for improvement to the teamSupport the team with administrative tasks related to licensing and legal operations as neededMeet individual productivity and quality goals within expected deadlines and SLAsPosition RequirementsHigh school diploma required; Associate's or Bachelor's degree preferred0–2 years of relevant work experience; prior experience in insurance licensing, legal operations, or administrative support is a plusStrong attention to detail and accuracy in high-volume, repetitive tasksAbility to follow instructions, policies, and procedures closelyFriendly, professional customer service attitudeGood written and verbal communication skillsWillingness to learn new processes, state forms, and technology systems (including NIPR and SIRCON)Ability to manage time effectively and meet deadlines in a fast-paced environmentComfortable working in a team environmentBasic proficiency with Microsoft Office and general computer literacy