Legal Operations Manager – eBilling (TeamConnect)

Legal Operations Manager – eBilling (TeamConnect)

Legal Operations Manager – eBilling (TeamConnect)

Direct message the job poster from Elevate Flexible Legal Resourcing

Legal Delivery Ninja | Fast, Flexible Legal Services Powered by ALSP Innovation| Serving Law Firms & Law Departments Globally

Position Title: Legal Operations Manager – eBilling (TeamConnect)

Location: Remote

Employment Type: (Full-time / Contract)

Overview

We are seeking an experienced Legal Operations Manager with deep expertise in eBilling systems—specifically TeamConnect —to join our legal department. This role will lead the management of our billing operations, optimize legal technology workflows, and drive process improvements across the function. The ideal candidate combines strong technical proficiency with a strategic mindset, ensuring that our legal department operates with efficiency, transparency, and accuracy.

Key Responsibilities

• Serve as the primary administrator for TeamConnect eBilling, overseeing system configuration, maintenance, and upgrades
• Manage the full eBilling lifecycle, including matter creation, invoice submission, validation, and approval workflows
• Develop and maintain billing guidelines, ensuring compliance from internal teams and external counsel
• Monitor and resolve invoice rejections, discrepancies, and appeals in a timely manner
• Track and analyze spend data to identify cost-saving opportunities and improve budget forecasting

Legal Operations & Process Improvement

• Partner with attorneys, finance, and procurement teams to streamline legal workflows and optimize matter management processes
• Implement and refine legal operations policies, playbooks, and best practices
• Manage vendor onboarding, rate negotiations, and outside counsel performance tracking
• Lead data integrity initiatives to ensure accurate, complete, and accessible legal and financial records
• Provide training and support to internal stakeholders and law firms on eBilling and legal systems usage

Reporting & Analytics

• Develop dashboards and reports to track KPIs, legal spend, matter lifecycle, and vendor performance
• Present spend analysis, trends, and operational insights to legal leadership and finance teams
• Support strategic decision-making with data-driven recommendations

Qualifications

• Bachelor’s degree in Business, Legal Studies, Finance, or related field (J.D. or MBA a plus)
• 5+ years of legal operations experience , with at least 3 years managing eBilling in TeamConnect (other systems a plus: Legal Tracker, CounselLink, SimpleLegal, etc.)
• Strong understanding of law firm billing practices, UTBMS codes, accruals, and budget management
• Experience managing legal vendors and outside counsel relationships
• Advanced proficiency in Excel and familiarity with legal tech tools, databases, and reporting platforms
• Excellent analytical, organizational, and communication skills
• Ability to work independently, manage multiple priorities, and influence stakeholders at all levels

Preferred Skills

• Experience integrating TeamConnect with other legal systems or ERP tools
• Knowledge of change management best practices for technology adoption
• Prior exposure to contract lifecycle management (CLM) systems or document management platforms

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Legal Services

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