Legal Document Trainer / Document Specialist

Legal Document Trainer / Document SpecialistThe Legal Document Trainer / Document Specialist is a hybrid role that blends document training with advanced hands-on document production. This role leads by example by delivering onboarding training, coaching instruction, and the reinforcement of best practices along with complex high-level document work while working closely with the Senior Manager and Supervisors ("Management Team").Essential Duties and ResponsibilitiesTypical responsibilities include, but are not limited to, the following:Lead the onboarding experience for newly hired positions in the department and collaborate with the Management Team to design and deliver impactful training programs focused on the firm's high standard of excellenceSupport Word Processing team members in mastering required applications, developing expertise with firm templates and branding, providing accurate completed work products, creating document exercises, and reviewing and providing follow-up guidance for building the capability to process complex documents with accuracy and efficiencyCoordinate and/or facilitate in-person and virtual training sessionsDevelop, maintain, and optimize the department's training materials, WPTips library and Wiki for accessible knowledge sharingMeasure training effectiveness and implement improvements to drive continuous learningDevelop and manage a mentorship program for continued support and guidanceCollaborate with the Word Processing team to test new platforms, application features, and hardware, and to collect and report resultsCollaborate with the Management Team to identify training needs and recommend targeted development programs to improve efficiency; also provide ongoing feedbackExecute hands-on complex document projects related to software and hardware with precision and efficiencyWork on other projects as directedQualifications/Position RequirementsStrong training, coaching, and mentoring skills with the ability to develop othersHighly motivated and proactive with a consistent attention to detail and a commitment to designing and delivering training programs for new hires and existing team members, focusing on technical skills, efficiency, and high standardsProficiency in all platforms used in the department including MS 365, Acrobat, Litera Compare, NTD, Contract Companion, DocXTools, ABBYY FineReader, OmniPage, as well as other tools related to legal document processesFast and accurate keyboarding (65WPM)Ability to maintain professional composure in high-pressure fast-paced situations, and work confidently and collaboratively with individuals at all levels of the firmExercise good judgment and handle sensitive information with discretion and confidentialitySuperior organizational and project management skillsStrong written, verbal, and interpersonal communication and problem-solving skillsExcellent attention to detail and commitment to qualityFlexible and accommodating to meet evolving needs of the 24/7 departmentEducation and/or ExperienceBachelor's degree preferredMinimum 5 years of relevant experienceExtensive experience in document production, preferably in a legal services environment with a strong understanding of industry best practicesCompensationThe expected base salary for this position ranges from $130,000 - $150,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained.

Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.