Legal Account Resolution Specialist - Commercial

Legal Account Resolution SpecialistAre you looking to start your career in the Legal field? Are you goal-oriented? Are you a high achiever seeking appropriate compensation for your hard work?Check out Weltman!In addition to a set work schedule and great benefits, we also offer generous Paid Time Off (PTO) AND a great monthly bonus plan to complement your hourly rate!We are seeking to hire a Legal Account Resolution Specialist for our Commercial Collections group in Cleveland, OH or Columbus, Ohio.This position will work within our professional law office setting and is responsible for collecting outstanding commercial debts in the legal and post-judgment recovery stages. The Legal Account Resolution Specialist is responsible for locating and contacting businesses and/or personal guarantors in an attempt to secure payment of outstanding debts in accordance with applicable regulatory policies as well as Weltman guidelines and client standards.

Preparation of files for additional legal action is also an important responsibility of this role. If you are goal-oriented, self-motivated, and have excellent problem-solving and technical skills, please read on and apply to be considered.Schedule:8:00 – 4:45 PM, Monday through FridayNo weekends or eveningsMay qualify for hybrid schedule after six (6) months' employment.Responsibilities/Duties/Functions/Tasks:Requests and/or mails form letters to businesses and/or personal guarantors to notify and encourage payment of delinquent commercial accountsConfers with businesses and/or personal guarantors by telephone in an attempt to determine reason for overdue payment and make an attempt for payment resolutionCalculates payment arrangements and negotiates settlements which may require supervisor/client approvalDocuments information about the financial status of the business and/or personal guarantors, status of collection efforts and performs data entry to update notes within the firm's computer systemContacts businesses, personal guarantors and attorneys to provide status updates and request/supply additional information and documentation.Contact with courtsObtains information to handle payments by phoneConducts searches utilizing various skip vendor tools as well as internet and public record sources to locate business and/or personal guarantor assets as well as identify additional addresses, when applicableMakes decision for next activity on the file and monitors for any required documentsEnsures all available options are utilized to achieve payment of debtHandles files in accordance with Weltman and client standardsMaintains a high level of professionalism in all interactionsCompletes all required training applicable to the assigned positionAdditional duties as requested or requiredQualifications:High school diploma or general education degree (GED)1-3 years relevant business experience or an equivalent combination of education, training and experienceCommercial collection (B2B) experience preferredGoal driven to achieve top performance on monthly revenue goalsAccurate typing and data entry skillsKnowledge of basic computer operation, including internet researchBasic knowledge of ExcelMaintains composure in difficult situationsCommunicates effectively verbally and in writingMust pass background check and drug screenBilingual preferred, but not requiredCompensation and Benefits:The expected compensation is $ /hr., plus uncapped monthly bonus opportunities based upon experienceEmployees proficient in Spanish may receive additional compensationPaid Time Off (PTO) - 16 days annually + 9 Company paid holidaysCompetitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more. You can review our benefits at for more information.Promotional opportunities from within the firmEmployee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.Earn incentives through monthly contests in a fun team environmentFree parkingFree onsite fitness center available to all employeesPhysical and Mental Demands:The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required.

Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.Work Environment:This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.EEO Statement: Weltman is an equal opportunity employer.