Learning Environment Specialist
At Meteor Education, we are passionate about assisting schools in transforming their learning experiences by aligning the pedagogy, space, and technology to impact the teaching and learning in a positive manner. Our Learning Environment Specialists are the field representatives who develop client relationships and work alongside our project teams to deliver transformational learning environments and experiences. Overall duties are to generate revenue at company target margin in their assigned accounts through building an adequate qualified pipeline, acquiring target clients and fostering long-standing customer relationships with the help of the Meteor marketing, business development, and support teams.
Essential Responsibilities
Growth Strategy
- Develop account strategies, territory planning and administrative responsibilities to ensure a high level of customer satisfaction
- Develops and utilize a quarterly business plan aligned with marketing strategies through account base analysis, cross-functional collaboration and customer insights
- Prospect for new accounts and business development opportunities
- Secures new customers by spending time in the field, obtaining initial and repeat orders, utilizing excellent time management skills relative to planning and organizing daily and weekly work schedules to call on existing or potential customers
- Develop and increase sales revenue at or exceeding target margin through business development activities
Customer Experience
- Owns the customer relationship before, during and after the sale
- Continually involve our Learning Experience Coordinators and Interior Designers as part of the sales process to create Prosocial Learning Environments/Experiences for our customers
- Confidently engages high-level school, district, architectural and at times community stakeholders to gain consensus and facilitate change to current learning experiences and environments
- Manage existing client renewals and relationships
- Work with support teams to increase communication during the fulfillment phase of projects to ensure a high level of client satisfaction
General
- Develop as a product and learning experience expert. Effectively communicate and position product information to customers in order to successfully promote Meteor offerings
- Prepared to travel 3+ days a week
- Conduct presentations and product demonstrations to potential clients
- Conduct sales reporting as necessary
- Active involvement with specific trade shows and trade organizations for networking opportunities, as well as, professional development