Location: Springfield, IL 62702
Position details
ONSITE - must be willing/able/available to travel for the duration of the assignment No expenses covered
Role Title (i.e., Architect, Developer, DBA, etc.)
Onsite Implementation Support
Required Skills
Similar to trainers – knowledge and experience of SAP systems, experience providing post go-live support, experience delivery training/coaching services for new processes/technology adoption
Preferred Skills
Experience / knowledge of Child Support landscape
Responsibilities
Daily onsite support to state employees helping them navigate and leverage the new system, answer questions, providing, coaching, hosting drop-in office hours, reviewing training materials with end-users, helping end-users navigate other support materials and the online learning academy, identifying gaps in knowledge where new training/support materials are required or existing ones require modification, flagging end-user challenges to the command center and HFS leadership, identifying opportunities for enhanced end-user support
Learning And Development Specialist in Springfield at Mastech
This position is listed as full time and onsite. It was posted 5 days ago.