Learning and Development Operations Coordinator

Learning & Development Operations Coordinator

This individual will be responsible for supporting the delivery and continuous improvement of Learning & Development programs globally, managing all associated logistics, session preparation, program administration, and post-training reporting and data management. This position is 3-4 days onsite at 520 Madison.

Key Responsibilities

• Session Preparation & Logistics: Support all training operations, including booking conference rooms, creating printed materials, ordering catering, and processing vendor contracts.
• Participant Communications: Manage participant communications for training programs, including sending session reminder emails, maintaining session registrations, and creating and updating calendar invitations.
• Data Management & Reporting: Maintain accurate attendance records for approximately 200 annual training sessions globally. Additionally, compile and analyze feedback data, update team dashboards and trackers, and manage distribution lists and participant rosters.
• Contract & Vendor Management: Submit and monitor ePro and GEP requisitions, coordinate with vendors, and ensure timely processing of payments.
• Website & SharePoint Management: Maintain training resources, update session information, upload materials, and manage the training calendar for employees across the firm.

Requirements, Qualifications & Desired Skills

• Exceptional project management; requires high attention to detail and strong organizational skills.
• Excellent written and verbal communication skills.
• Highly self-motivated and proactive, with a strong commitment to continuous learning.
• Embraces feedback with a growth mindset, remaining adaptable and collaborative.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Ability to manage multiple priorities simultaneously and thrive in a complex, fast-paced environment.