Learning and Development Consultant

• A nationally recognized organization investing in structured, scalable IT enablement
• Executive visibility with collaboration between Marketing and IT leadership
• A business actively deploying and optimizing Oracle Field Service across multiple user groups
• A cross-functional environment where frontline field teams and finance stakeholders rely on system accuracy
• A leadership team that understands this is a defined consulting need and is committed to bringing in the right expertise

LOCATION

• Charlotte, NC, hybrid expectations aligned to stakeholder collaboration needs

WHAT THEY OFFER YOU

• A clearly defined, project-based consulting engagement
• Direct exposure to VP-level stakeholders in both Marketing and IT
• Full ownership of training development from concept through production
• Autonomy to design, script, record, and produce high-impact learning assets

WHY THIS ROLE IS IMPORTANT

• Oracle Field Service adoption is critical to operational efficiency
• Field crews must confidently manage work orders and submit time accurately in the mobile application
• Finance and operations teams require structured oversight and approval workflows
• Poor training leads to user confusion, rework, and support tickets
• This consultant will create reusable, role-based training that strengthens compliance, reduces errors, and supports long-term onboarding

This is a net new, one-time consulting engagement designed to build a structured library of OFS training content.

WHAT YOU WILL BE DOING

• Develop role-based training videos using Adobe Captivate or similar tools
• Convert existing PowerPoint and documentation into engaging, practical learning modules
• Record real OFS screen walkthroughs demonstrating actual workflows
• Design concise, visually guided content optimized for:
• Field crews using the OFS mobile application
• Back-office finance and operations users reviewing and approving work and time
• Partner with subject matter experts to validate terminology and process flow
• Incorporate feedback and iterate to ensure clarity and usability
• Deliver reusable training assets that support onboarding and ongoing refreshers

THE BACKGROUND THAT FITS

• Proven experience building application-based training videos
• Strong Adobe Captivate or comparable eLearning tool expertise
• Experience translating technical content into simple, user-friendly learning
• Comfortable navigating unfamiliar enterprise systems and recording screen demos
• Ability to tailor content to distinct user personas, frontline mobile users vs. finance stakeholders
• Strong executive presence, able to engage VP-level leaders independently
• Mid-to-senior level experience, not entry-level, able to operate as a standalone consultant