Macy's is seeking a Manager, Agent Experience to shape and execute learning strategies for the Credit & Customer Service teams. You will develop curricula, partner with SMEs, and deliver engaging learning experiences across geographies to drive performance and growth.
You will lead recruitment, onboarding, coaching, and performance management for training staff while aligning programs with regulatory requirements and customer service standards.
#J-18808-LjbffrLearning & Agent Experience Manager in deerfield township at Unknown Company
This position is listed as full time and onsite.