Lead Technician / Crew Chief – Restoration ServicesWe're looking for an experienced, hands-on Lead Technician / Crew Chief to take charge of field operations during restoration projects involving water, fire, mold, and smoke damage. You'll lead crews, manage job quality, and serve as the point of contact for customers and adjusters—making a real difference for people when disaster strikes.
What You'll Do:Lead water, fire, and mold mitigation jobs (demolition, drying, cleaning, equipment setup)Supervise and train technicians onsite; ensure work is done safely and correctlyDocument everything: job notes, photos, moisture readings, and drying logs using mobile softwareExplain the job process to homeowners and property managers in a clear, professional wayCommunicate with adjusters and internal team to resolve issues and keep jobs on trackComplete job sketches and scopes; experience with Xactimate is a plusReview and ensure proper documentation for insurance compliancePerform quality checks, get customer sign-offs, and collect payments when neededEnforce safety rules and company policies at each job siteWhat We're Looking For:High school diploma or GEDValid driver's license with a clean recordPrior experience in restoration or construction (mitigation strongly preferred)Strong leadership, communication, and customer service skillsComfortable managing small crews and mentoring newer techsExperience with job tracking software (e.g., Moisture Mapper, MICA, DASH, etc.)IICRC certifications a big plus: WRT, ASD, FSRT, OCTFamiliarity with Xactimate is a bonusPhysical Requirements:Lift and carry up to 70 lbs regularlyStand, bend, crawl, and squat for extended periodsWork in hot, cold, wet, or dusty environmentsWear tight-fitting respirators and safety gear when requiredWhy You'll Thrive Here:Be a leader on projects that make a differenceGrowth opportunities as you build technical and leadership skillsStrong team support and training availableCompetitive pay with performance-based opportunitiesApply today and take the lead in helping families and businesses recover after disaster.
Compensation: $17.00 - $23.00 per hourBuilt on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.Our environment is a diverse community where successful people work together to achieve common goals.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.