Our New TeammateWe are seeking a hands-on Technical Service Owner to support and manage our infrastructure storage environment. In this role, you will work closely with Data Center Architects to oversee the operational needs of our data centers, with a primary focus on storage solutions. You will be responsible for ensuring the reliability, performance, and scalability of our storage infrastructure while driving operational excellence across the environment.You can expect to spend your time accomplishing the following:60% of the time on Objective 1: Storage Engineering & Infrastructure Management40% of the time on Objective 2: Linux System AdministrationJob Responsibilities – What to ExpectLead the design, deployment, and ongoing management of enterprise storage platforms, including Pure Storage, NetApp and Dell PowerVaultServe as subject matter expert for storage infrastructure architecture, best practices, and capacity planningManage SAN/NAS architecture, LUN management, multipathing, and replication across production environmentsPerform storage performance analysis, optimization, and troubleshootingCoordinate storage firmware updates, expansion projects, and technology refreshesSupport virtualization platforms, including CloudStack, KVM, and VMware vSphere/ESXiPerform server hardware break/fix activities, including diagnosis, parts coordination, and resolution (Dell PowerEdge and similar)Onsite Data Center management at our Sterling, VA, and Ashburn VA DatacentersMaintain comprehensive system documentation and configuration managementServe as Linux subject matter expert for enterprise environments (RHEL, CentOS, Ubuntu)Lead system design, implementation, and ongoing management of production Linux infrastructurePerform advanced troubleshooting, performance tuning, and capacity planning for Linux systemsManage server lifecycle, including provisioning, patching, hardening, and decommissioningImplement and maintain system security controls to meet SOC2 and ISO20000 compliance standardsMaintain storage documentation, including diagrams, runbooks, and capacity reportsYour Knowledge & Expertise5+ years of hands-on Linux system administration in enterprise production environments (RHEL, CentOS, Ubuntu, or similar distributions)Red Hat Certified Engineer (RHCE) or RHCSANetApp NCSA / NCSE (NetApp storage administration - strong plus)Pure Storage PSEE (Pure Storage platform proficiency)Proven hands-on experience with Pure Storage, Dell PowerVault platforms, and NetAppStrong experience with SAN/NAS architecture, including LUN management, multipathing (device-mapper-multipath), fiber channel, iSCSI, and NFS/CIFS protocolsExperience with Linux storage subsystemsStrong background in server hardwareExperience with virtualization platforms (CloudStack, KVM, VMware vSphere/ESXi)Experience with data center operationsWorking knowledge of Windows Server administrationWorking knowledge of network troubleshooting and management3+ years implementing automation solutions using Ansible and AWX in production environmentsStrong proficiency with Git version control and GitOps workflowsAdvanced scripting skills in Python, Bash, and PowerShell for systems automationExperience developing Infrastructure as Code and configuration management solutionsUnderstanding of CI/CD concepts and automation pipeline developmentExperience with monitoring and observability platforms (OpenNMS, Grafana Cloud, or similar)Proven track record of identifying and automating repetitive operational tasksBenefits Included:Medical InsuranceVision InsuranceDental InsuranceFSA PlanPaid Time Off401K Retirement Savings PlanTraining & Tuition AssistanceDisability & Life Insurance