Pearson seeks a Lead Specialist, Business Analytics for Customer Experience to translate CX data into actionable insights. You will define use cases for data models, identify gaps in data collection, source new customer feedback, and leverage AI to enhance closed-loop activities across the customer journey.
You will analyze data across products, geographies, and business units, delivering reporting outputs and self-service dashboards that empower teams to make data-informed decisions and improve
#J-18808-LjbffrLead Specialist, CX Analytics (Remote) in little rock at Unknown Company
This position is listed as full time and onsite.