Morningstar in Chicago, IL is seeking a Lead Software Engineer for Customer Experience & Reliability to own production issue resolution, mentor teams, and drive cross-functional problem solving. You will read code, analyze logs, and guide incident handling while maintaining hands-on engineering involvement.
You will coordinate with Engineering, Customer Success, Operations, and Support to identify root causes, implement fixes, and improve observability and reliability for advisor-facing systems.
#J-18808-LjbffrLead Software Engineer - Reliability & Customer Experience in chicago at Unknown Company
This position is listed as full time and onsite.