To enhance patient care coordination, the full-time Lead Social Services Coordinator will manage complex cases, advocate for patients and families, and collaborate with interdisciplinary teams while working remotely during standard business hours. Key responsibilities Lead care management activities for high-risk and complex cases, ensuring effective patient and family engagement Facilitate collaboration with external providers, community agencies, and internal teams to optimize care delivery Conduct quality audits and provide training and mentorship to the social service team Required qualifications Master's degree in Social Work or a related field Current licensure as a Social Worker (LCSW or equivalent) Experience in care coordination, especially within pediatric settings Knowledge of community resources and social determinants of health Proven ability to work collaboratively in a multidisciplinary team environment