Overview
Job Title: Lead Service Now Developer
Job Type: Contract to hire
Company: Lorven Technologies Inc. (Team Lead @ Lorven Technologies Inc | US Recruitment Full-Cycle Recruiting)
Responsibilities
- Have the ability to assist requesters in refining business requirement details to ensure the customers will receive the functionality requested.
- Gain knowledge of our Service Now implementation to understand and identify cross-platform impacts of changes or enhancements being requested.
- Design, develop, and implement solutions including custom applications, workflows, catalog items, and integrations to meet complex business requirements
- Design and implement workflows to support business needs and increase automation
- Develop and configure integrations between ServiceNow and other enterprise systems using integration spokes or custom APIs
- Build and maintain custom applications following best practices to ensure performance and maintainability
- Work within the Agile methodology to develop, build, and test alongside other developers to ensure the best product is delivered to requestors in a timely manner
- Work with implementation partners or internal project teams to implement new modules as business needs evolve
- Conduct regular ServiceNow version upgrades to ensure we remain compliant and supported by the vendor
Key Skills, Requirements, and Competencies
- Bachelor’s degree in Information Technology or a relevant technical field
- Service Now Certified Application Developer.
- At least 5+ years’ experience working with the ServiceNow platform, preferably across SPM, ITSM, ITOM, HAM, SAM, and HR modules
- Strong understanding of ITIL principles and practices
- Proven experience with integrating ServiceNow with other applications
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology
Industries
- IT Services and IT Consulting