Unknown Company

LEAD SERVER - THE TEMPLETON

cary, nc • Posted 4 days ago
Onsite Full Time IT & Technology

Liberty Senior Living

With Compassion

Job Summary

  • Lead service team members while performing serving duties to provide exceptional customer service in the dining room. Champion and follow good sequence of service methods by demonstrating hospitality.
  • Lead stand‑up meetings to ensure the team is prepared to execute exceptional meal service and demonstrate a neat, presentable appearance while observing the Liberty dress code.
  • Assist managers with scheduling front‑of‑house team members.
  • Assist host and other servers with seating, ensuring seats are available when tenants arrive for meals.
  • Set and clear tables, arrange seating, and set plates neatly with flatware, napkins, and placements.
  • Maintain cleanliness and condition of all china and flatware so that they are free of water spots and coffee stains.
  • Assist tenants who need help selecting meals and provide proper cleaning of the dining room and serving area between meals and at the end of shifts.
  • Follow proper sanitation schedules and perform tasks in accordance with established sanitary, safety, and infection‑control policies.
  • Prepare and plate food items such as salads, soups, desserts, and hot/cold beverages.
  • Keep serving‑area supplies stocked and rotate menus, guest charge tickets, resident‑declining dollars, point‑of‑sale items, and room‑service forms.
  • Assist with dish and utensil washing, gather soiled items from carts and trays, and store clean items properly.
  • Clean tables, chairs, vacuum dining areas, and sweep and mop kitchen floor areas.
  • Perform all daily tasks in compliance with food‑safety standards, monitor temperature records, and report any issues promptly to dining supervisors.
  • Assist with special events and activities held at Liberty Senior Living and maintain good relationships with tenants and guests.
  • Report any items requiring repair and use applicable infection‑control procedures.
  • Assist with tenant evacuations in case of emergency and support staff with event preparations and clean‑up.
  • Collaborate closely with the Dining Room Manager, Director of Food and Beverage, cooks, and other staff to plan resident events.
  • Attend in‑service training and other work‑related meetings as required or approved.
  • Carry out special projects and help with any other areas of the building as needed.

Job Requirements

  • High school diploma and a minimum of 6 months’ experience in a restaurant, hotel, or country club; willing to obtain food‑safety certification.
  • Experience in a service‑oriented profession preferred.
  • Patience, tact, enthusiasm, and a positive attitude toward the elderly.
  • Ability to follow oral and written instructions accurately.
  • Attend training and department meetings when necessary.
  • Perform other duties as outlined by supervisor.
  • Effectively deliver written and spoken instruction on a regular basis.

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