Stanley Black & Decker, Inc. is seeking a Senior Customer Service Manager to lead a team of customer service managers, driving service excellence and end-to-end performance in a remote role.
This position requires strong leadership and the ability to collaborate across functions to deliver superior customer experiences. You will develop and implement service strategies, monitor KPIs, manage escalations, and partner with sales, operations, supply chain, quality, and IT to improve satisfaction and
#J-18808-LjbffrLead/Senior Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $39,650–$64,580
For context, most customer service representatives earn between $39,650–$64,580 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.