Job Overview
K&K Global Talent Solutions Inc is an international recruiting agency that has been providing technical resources in the USA region since 1993.
This position is with one of our clients in the USA, who is actively hiring candidates to expand their teams.
Employment Type
C2H
Key Responsibilities
- Design, develop, and implement Agentforce and Omni-Channel solutions to enhance agent productivity and routing efficiency.
- Build and optimize Salesforce Flows and Flow Orchestrations for automation across sales, service, and support processes.
- Integrate Salesforce Data Cloud to unify and activate customer data across multiple systems.
- Develop custom Apex , Lightning Web Components (LWC) , and API integrations to support business logic and data flow.
- Collaborate with product owners, architects, and QA teams to ensure high-quality, scalable solutions.
- Maintain and enhance existing Salesforce applications and troubleshoot complex issues in production.
- Implement best practices for code management, testing, and CI/CD within Salesforce environments.
Required Skills & Qualifications
- 4–6 years of Salesforce development experience.
- Proven expertise with Agentforce , Omni-Channel routing , and Service Cloud implementations.
- Strong hands‑on experience with Salesforce Flow , Flow Builder , and Flow Orchestration .
- Working knowledge of Salesforce Data Cloud (Customer Data Platform) and real‑time data integration.
- Proficiency in Apex , Lightning Web Components (LWC) , SOQL , and API development .
- Familiarity with Salesforce security , governance limits , and deployment best practices .
- Experience with CI/CD tools (e.g., Git, Copado, Gearset, Jenkins) and Agile development.
Additional Information
Applicants for employment in the USA should possess work authorization that does not require sponsorship by the employer for a visa.
Seniority Level
Mid‑Senior level
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