- Establish and operate a federated portfolio governance model focused on standards and enablement
- Enable portfolio-level visibility into performance, risks, dependencies, and outcomes
- Facilitate resource sharing and capacity planning across regions
- Address capacity gaps and demand fluctuations with regional leaders
- Resolve resource prioritization conflicts as an escalation point
- Own selection and optimization of PMO tools and reporting platforms
- Standardize data collection procedures for accurate and consistent reporting
- Deliver executive-level dashboards and reports on portfolio health, KPIs, and delivery performance
- Translate operational metrics into actionable insights for leadership decision-making
- Enable adoption of standard project management processes, tools, and governance models globally
- Co-design and contextualize project management methodologies and best practices with regional Project Managers
- Ensure standard implementation methods are understood by regional delivery partners and contractors
- Capture partner lessons learned and recommendations
- Identify delivery methodology bottlenecks, waste, and variation
- Monitor and report KPIs to enable data-driven process changes
- Implement continuous process improvements across the global project portfolio
- Lead project/program management for strategic initiatives supporting business objectives and organizational growth
- Partner with clients, implementation partners, and internal stakeholders to define strategy, align priorities, and drive delivery
Requirements
- 10+ years of combined experience in project/program management, professional services, software implementation, customer success, or customer support roles
- 3+ years of experience with enterprise project management tools, including Project Insights, Jira, and Power BI
- Professional certification such as PMP, PMOCP, PRINCE2, or APM/IPMA
- Intellectual Property experience would be beneficial
- Experience with Clarivate Intellectual Property software products would be beneficial
- Collaborative leadership style and passion for driving alignment, clarity, and positive outcomes across teams
- Proven ability to operate in a cross-organizational role
- Ability to work 2–3 days per week in a Clarivate office in EST or CST
- Availability to travel 1–2 times a year for team collaboration
Core Competencies
Demonstrates expertise in project and program management, utilizing enterprise project management tools to drive performance and deliver actionable insights. Proven ability to lead cross-organizational initiatives and implement standardized project management methodologies globally.
Highest-signal resume keywords
- Project/Program Management
- Enterprise Project Management Tools
- PMP Certification
- Collaborative Leadership
- Data-Driven Decision Making
ATS Optimization Keywords
Hard Skills
- Portfolio Governance
- Capacity Planning
- Data Collection Procedures
- KPI Monitoring
- Process Improvement
- Project Management Methodologies
- Resource Prioritization
- Performance Reporting
- Operational Metrics Translation
- Bottleneck Identification
Soft Skills
- Collaborative Leadership
- Cross-Organizational Communication
- Conflict Resolution
- Stakeholder Engagement
- Team Alignment
Certifications & Qualifications
- PMP
- PMOCP
- PRINCE2
- APM/IPMA
Industry Keywords
- Intellectual Property
- Professional Services
- Software Implementation
- Customer Success
- Governance Models
Tools & Technologies
- Project Insights
- Jira
- Power BI
- Clarivate Intellectual Property Software