Lead Product ManagerHappen Bank is looking for a Lead Product Manager to own the most complex, ambiguous, and cross-cutting problems in the personal loans portfolio, from acquisition and application through decisioning, offers, and funding. You will shape portfolio-level strategy alongside the Sr Director of Product Management, frame problems the team has not yet recognized, and set the standard for product craft that others model their work on. Your impact is measured by the quality of your strategic thinking, the clarity of your problem framing, and the outcomes your work produces across the portfolio.
You will serve as a trusted product voice to senior leadership across Engineering, Design, Research, Data, Risk, Compliance, Operations, and business stakeholders, navigating the complex intersections of regulation, credit strategy, and customer experience.What You'll DoDrive improvements in funnel conversion and customer experience through data-driven insights and validated customer researchFrame high-value problems the team has not yet identified: synthesize market signals, customer evidence, and business performance into new strategic opportunitiesConduct continuous product discovery: build deep customer expertise through direct research, validate opportunities with evidence, and challenge assumptionsDevelop and manage a clear, evidence-grounded product backlog and roadmap, communicating strategy and tradeoffs to cross-functional leadershipAlign portfolio roadmap priorities with senior business partners, ensuring shared understanding of tradeoffs and investment rationale across the teamWrite clear problem statements, PRDs, Epics, stories and acceptance criteria that set the standard for how the team communicates with EngineeringPartner with Product Delivery Management on portfolio planning, dependency management, and launch coordinationExplore the use of emerging AI solutions and actively use modern AI tools to elevate research, synthesis, experimentation, and product developmentWhat Success Looks LikePortfolio strategy reflects your influence: clear investment rationale, well-framed problems, and measurable outcomes tied to business performanceMeasurable improvements in funnel conversion, customer experience, and risk performance driven by initiatives you led or shapedStrong cross-functional alignment and trusted partnerships across the organization, including Engineering, Design, Risk, Compliance, Operations, Marketing, senior business leadership, and your peersAbout You8+ years of product management experienceExperience working in regulated consumer fintech environmentsDemonstrated practice of continuous product discovery, including customer research, problem validation, and evidence-based prioritization at portfolio scaleProven ownership of high-traffic digital products with measurable customer and business outcomes in complex, regulated environmentsStrong analytical orientation and comfort defining KPIs and working closely with dataRecognized cross-functionally as a trusted partner; proactively builds alignment and brings stakeholders together across Engineering, Risk, Compliance, Design, and business teamsExperience defining experimentation strategy for your assigned product domainAbility to clearly articulate strategy, frame tradeoffs, and influence senior leadership across technical, business, and regulatory audiencesStrong product judgment recognized by peers; others seek your input on their hardest problemsTrack record of leveraging AI tools to elevate product thinking, analysis, and execution qualityBachelor's degree or higher, or equivalent combination of education and experience