Unknown Company

Lead Process Manager for Customer Resilience & Improvements

mclean, va • Posted 4 days ago
Hybrid Full Time Management & Operations

Capital One is seeking a Principal Associate, Process Manager for the Customer Resiliency, Recoveries Team. This hybrid role focuses on designing and improving business processes, mitigating risks, and ensuring strong controls.

You will lead process improvements, collaborate with teams, and develop formal documentation to support executives and customers. Ideal candidates have 3+ years in process or project management, exposure to SQL or Tableau, and Lean/Six Sigma experience.

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Lead Process Manager for Customer Resilience & Improvements in mclean at Unknown Company

This position is listed as full time and hybrid.

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