Lead Process Engineer

Job Summary:

The Lead Process Engineer is responsible for leading and managing technical center activities, including customer demonstrations, proof-of-concept builds, advanced applications, and troubleshooting of complex SMT equipment and production-line issues.

The role is focused on hands-on process engineering and technical leadership to support customer requirements and the successful application of SMT technologies, requiring strong software aptitude and the ability to work effectively with advanced manufacturing technologies and digital tools.

Responsibilities:

• Oversee the daily operations of the Technical Center, including scheduling, priorities, safety, appearance, and customer readiness.
• Plan and lead customer demonstrations, technical evaluations, product trials, training activities, and proof-of-concept builds from preparation through final presentation and follow-up.
• Work with customers and internal teams to define application requirements, demonstration objectives process conditions, and measurable success criteria.
• Configure, program, operate, and optimize placement equipment and support SMT line systems.
• Perform high-level troubleshooting of machine, software, mechanical, electrical, material-handling, programming, and process-related issues.
• Maintain Technical Center equipment, feeders, tooling, software, spare parts, boards, materials, and consumables in an organized and fully operational condition.
• Demonstrate smart factory and connected-line capabilities, including Industry 4.0 concepts, MES connectivity, production data, automation, and applicable line communication standards.
• Prepare demonstration reports, technical summaries, process recommendations, training materials, and customer-facing technical documentation.
• Support major trade show activities.
• Other duties as assigned by manager.

Skills, Qualifications, & Experience:

• Bachelor’s degree in engineering, or equivalent directly relevant industry experience.
• Extensive experience in automation machine process engineering. SMT (Surface Mount Technology) Process Engineering is preferred, but similar automation equipment is required.
• Demonstrated ability to independently lead customer demonstrations, and technical evaluations
• Advanced troubleshooting capabilities across mechanical, electrical, software, programming, material-handling, and process-related issues.
• Knowledge of smart factory systems
• Ability to analyze production and machine performance, identify root causes, and develop practical corrective actions.
• Ability to work onsite in Vernon Hills daily
• Ability to travel up to 15% domestic/international