Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while remaining committed to high-quality, efficient care
Assess patient health by interviewing patients, performing physical examinations, and obtaining and updating medical histories
Determine abnormal conditions by administering or ordering diagnostic tests and interpreting results
Perform therapeutic procedures including injections, immunizations, suturing, and management of wounds and infections
Deliver patient-focused care through both in-person and telemedicine visits, treating a broad range of urgent care illnesses and injuries
Act as a clinical leader for providers and clinic staff, especially when the Practice Manager is not onsite
Mentor and support new graduate providers as well as allied healthcare professionals
Serve as a preceptor for new provider staff, creating educational and experiential growth opportunities
Help foster a collaborative, accountable, and patient-centered clinic culture
Help load-balance patient volume between in-clinic and telemedicine services to support timely patient access
Deliver high-quality virtual urgent care visits while maintaining strong clinical judgment and patient engagement
Adapt care delivery appropriately across both onsite and remote settings
Counsel patients on therapeutic regimens, wellness, preventative care, family planning, and health maintenance
Support patients through compassionate communication and thoughtful guidance
Maintain clear, complete, accurate, and timely medical records within the EMR system
Ensure compliance with company policies, HIPAA, OSHA, and applicable state and federal regulations
Maintain a safe and clean working environment while adhering to infection-control standards and clinical protocols
Maintain professional and technical knowledge through workshops, publications, professional societies, and continuing education opportunities
Requirements
Master’s degree and certification by Physician Assistant (PA) or Family Nurse Practitioner (FNP) certifying body
Must have and maintain a DEA license in Massachusetts with no restrictions
Basic Life Support (BLS) certification through the American Heart Association or American Red Cross (CPR, ACLS, and online-only certifications are not accepted)
Clinical experience in emergency medicine, urgent care, ambulatory care, and/or telemedicine strongly preferred
Demonstrated leadership ability with a passion for mentorship and team development
Comfortable balancing both onsite and remote clinical responsibilities