Engages individually with patients to build rapport, assess needs and readiness for change, provide education on treatment options, and offer ongoing brief interventions until support needs are met
Communicates key patient information clearly and professionally with the treatment team, following established channels and documentation standards
Facilitates group sessions, providing structured support and completing all required EMR documentation in alignment with hospital policy
Supports post-discharge continuity of care, coordinating referrals, conducting warm handoffs, and following up with high-risk clients to keep them connected to treatment and recovery resources
Provides administrative and team support, including caseload delegation, new‑staff orientation, and departmental coverage as assigned