The University of North Texas is seeking an Associate Director for the One Stop Contact Center in Denton to lead daily operations, staffing, and service levels across phone, text, and other channels. You will supervise Senior Coordinators, develop workforce plans, monitor performance, and collaborate with campus partners to deliver timely, accurate support for students and families.
Strong leadership, communication, and data-driven decision making are essential to improve student experiences and
#J-18808-LjbffrLead, One Stop Contact Center Operations in denton at Unknown Company
This position is listed as full time and onsite.