Lead Office SpecialistJoin our team at Mercy Medical Center - Now Hiring a Lead Office Specialist!Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years ) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.ResponsibilitiesThe Lead Office Specialist is responsible for ensuring the clinical practice operates in an efficient manner on a daily basis.
Trains and instructs all new administrative staff members. Maintains adequate levels of administrative supplies for the department. Insures that all charge entry is captured as well as making sure all clinic dictation is completed by the physicians.
Works collectively with the Practice Manager on the billing correction list to insure claims are refiled and paid. Demonstrates excellent customer service while interacting with patients and other healthcare professionals.RequirementsHigh School Diploma or GED2-3 years in healthcare setting and is able to demonstrate growth and development which resulted in greater responsibility within an organization.5 years experience in a healthcare setting with supervisory responsibility preferred.Medical terminology knowledge preferredMin USD $21.98/Hr.Max USD $36.27/Hr.Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.BenefitsCompetitive health, prescription, vision and dental benefits & wellness credit for eligible employees403(b) retirement plan with generous company match and "catch up" provisionPaid Time Off (PTO) & company paid holidaysTuition reimbursementMental Health resources and other employee related wellness opportunities through our Employee Assistance ProgramEmployer paid Short & Long Term Disability benefits for eligible employeesVoluntary BenefitsDiscounts on auto & home insurance and Verizon plansMercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and ValuesMercy Health Services is sponsored by the Sisters of Mercy.
We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Lead Office Specialist II in baltimore at Unknown Company
This position is listed as full time and onsite.