Job DescriptionPerform hardware installations (rack / stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testingAlso, perform hardware decommissions and cable removalCoordinate DCS IT asset redundant power requirements with appropriate facilities staff to ensure proper load balance and fail-over capacity to avoid cascading failuresPrepare and coordinate incoming/outgoing shipmentsCompare packing lists with purchase details to ensure accurate make, model, and quantities are received and processedPerform remote hands support (e.g. power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables, handling storage media, and enter troubleshooting commands)Grant site access to vendors and/or escort 3rd parties requiring Data Center access for approved activities, and ensure their compliance with site standardsCarry out daily housekeeping checks of the data halls, and record findingsSupport Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned ticketsEnsure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken -- completing safe working practices at all timesServes as the first responder to investigate any issues or concerns relating to the Data Center systemsActivities typically include: conducting fault diagnostics/rectifying hardware failures and network channel connectivity; installing, relocating, and decommissioning of DCS IT equipment (servers, switches, routers etc); cable installation, hardware upgrades, and replacing failed components; and, overall general maintenance & housekeeping of the DCS IT services