Lead Long Term Disability Claims Specialist

Managing the most complex long-term disability claims, the full-time Lead Long Term Disability Claims Specialist will ensure accurate and compliant claim decisions while mentoring peers and contributing to continuous improvement initiatives in a virtual environment. Key Responsibilities Lead the management of complex long-term disability claims, ensuring timely and compliant decisions Create thorough claim documentation by analyzing relevant medical, occupational, financial, and policy information Oversee claim evaluations and resolve escalated customer concerns while coordinating with various internal and external partners Required Qualifications 5+ years of long-term disability (LTD) or individual disability insurance (IDI) claims experience Demonstrated customer service skills through interactions with internal and external customers Experience in mentoring and supporting team members in a claims environment Strong analytical skills for evaluating complex claim information Ability to manage communication effectively with various stakeholders