Lead Long Term Disability Claims Specialist

Managing the most complex long-term disability claims, the full-time Lead Long Term Disability Claims Specialist will ensure accurate, compliant, and well-documented claim decisions while working remotely and mentoring peers to enhance customer experience. Key Responsibilities Lead the management of complex long-term disability claims by exercising independent judgment for accurate and timely decisions Create thorough claim documentation by analyzing medical, occupational, financial, and policy information Oversee claim evaluations and resolve escalated customer concerns while coordinating with internal and external partners Required Qualifications 5+ years of long-term disability/individual disability insurance claims experience Demonstrated customer service skills through internal and external interactions Experience in mentoring and supporting peers in a claims environment Strong analytical skills for evaluating complex claim information Ability to coordinate with various stakeholders, including medical and legal professionals