GEICO is seeking a Senior Product Manager to lead the IVR and conversational AI voice-first strategy. You will own the product roadmap, collaborate with engineering, design, and operations, and steer initiatives that improve self-service rates and customer satisfaction.
The role requires a Bachelor's degree and 5+ years in product management, with deep experience in IVR, NLP, GenAI, and cloud contact center platforms.
#J-18808-LjbffrLead, IVR & Conversational AI Product Manager in palo alto at Unknown Company
This position is listed as full time and onsite.