A leading technology firm is seeking a Principal AI/ML Engineer in New York, NY. This senior role involves designing to scale advanced AI solutions for contact centers, focusing on Generative and Agentic AI applications. Candidates should have 15+ years of experience in AI/ML, especially in NLP and conversational systems, with a proven record of improving contact center KPIs. This position allows for hybrid work arrangements and supports relocation for exceptional candidates.
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Lead GenAI Engineer for Contact Center Intelligence in new york at Unknown Company
This position is listed as full time and hybrid.