Lead FMLA Forms Specialist

To ensure timely and accurate completion of FMLA and Disability forms, the full-time remote Lead FMLA Forms Specialist will manage paperwork processing, maintain client relationships, and provide onboarding and training for new employees while upholding high standards of customer service. Key responsibilities: Processes FMLA/Short Term Disability paperwork in compliance with client, state, and federal guidelines Communicates with patients and physician coordinators regarding disability/FMLA paperwork with a patient-centered approach Ensures accurate data entry of FMLA and disability forms into the secure processing platform within contractual turnaround times Required qualifications: High School Diploma (GED) required; degree preferred 2+ years of experience in a medical records department or similar setting, with knowledge of medical terminology Experience with FMLA and disability form completion preferred Demonstrated leadership skills and ability to prioritize and organize tasks effectively Strong computer skills, including proficiency in Microsoft Word and Excel