Unknown Company

Lead Field Service Technician

oxon hill, md • Posted 1 weeks ago
Onsite Full Time General

Join Our Team At NerdsToGoNerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!Job SummaryThe Lead Field Service Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform inventories and preventative maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have strong field service background and customer service skills.

Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.ResponsibilitiesOnsite computer solutions for Windows-based PCs and Apple computersPC Hardware and software fault isolation and repairVirus protection and Spyware/Adware removalData recovery and loss preventionComputer security enhancementSystem repair and upgradesSupport creation of home and small business solutions to solve customer short and long term needsSoftware upgrade and installationExperience in working with non-technical customers and setting them at easeNetwork installation and maintenance (wired, wireless, LAN, WAN) - Primarily focused on in-home solutionsQualifications2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networkingStrong knowledge of PC troubleshooting and repair, both hardware and software/OSKnowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)Proficiency with peer-to-peer and client/server network configurations and troubleshootingBenefits/PerksGreat cultureOpportunity to impact Managed Service Provider clienteleAccess to fully branded Nerd VanOpportunity to be a part of a growing brand!Compensation$40,000.00 - $65,000.00 per year Bonus structure is available for high performance #TalkNerdyToMe Compensation: $45,000.00 - $60,000.00 per yearNow Hiring!We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.This franchise is independently owned and operated by a franchisee.

Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

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