Job TitleCore ResponsibilitiesAct as Tier 3 escalation for:Cisco wired switchingCisco ISE / ICE (802.1X, authentication)Aruba wirelessClearPass authenticationSupport and troubleshoot complex end-user network incidentsWork closely with Engineering teams during transitions to ensure monitoring, alerting, and NOC readinessEducate and mentor S1/S2 analysts on campus and wireless troubleshootingParticipate in major incident calls involving end-user connectivity issuesSkill ProfileStrong campus networking backgroundAruba wireless expertise preferred (Cisco wired skills considered more transferable)Experience supporting complex authentication environments (ISE / ICE / ClearPass)Operational mindset with solid communication and situational awarenessWhat This Role Is NotNot a design/architecture role