Lead Emergency Department Registrar

Job TitleResponsible for the monitoring of registration functions in a fast paced, high volume Emergency Department that provides 24/7 service.Job DescriptionHandles the processing of daily cash deposits, analyzes denials, converts liability self pay accounts to commercial insurance, and supports with discharge coordination. Assists with downtime maintenance and new hire training, resolves issues within the department in the absence of the supervisor.Experience RequiredTwo (2) years registration experience in a Level 1 Trauma facility, Hospital Emergency Department or high-volume outpatient medical office.Knowledge of medical insurance products and benefits, state and federal medical assistance programs, authorization and referral requirements, and collection of copays. Medical terminology knowledge also preferred.Proficiency in Flowcast scheduling, registration and visit management, and EPIC ED application.Education RequirementsHigh School Diploma or Equivalent required.License/Certification RequirementsMust satisfactorily complete Cooper IDX training program to include Registration, Visit Management, Eligibility and FSC selection.Special RequirementsExcellent customer service, communication and interpersonal skills.

Ability to conduct patient interviews with thoroughness and accuracy under stressful conditions. Ability to multitask in busy, high volume environment. Computer proficiency necessary.

Solid understanding of EMTALA, HIPAA and Joint Commission regulations relating to patient access and emergency room registration.Salary Min ($)USD $21.00Salary Max ($)USD $33.00