Responsibilities
- Support discovery workshops with business stakeholders and document technical specifications
- Conduct requirements gathering and discovery workshops with business stakeholders
- Serve as technical lead for Ironclad CLM projects providing oversight and collaborating on architectural design, reviews and optimization
- Perform gap and data analysis in support of identifying improvement opportunities
- Document requirements, create specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmaps
- Assist the business partners with UAT testing
- Facilitate system requirements meetings with the product teams
- Lead a team of business analysts and provide guidance to other team members
- Monitor system performance and respond to any anomalies
- Collaborate with infrastructure and application development teams
Requirements
- Bachelor's degree in computer science or related field or equivalent work experience
- 7+ years of experience in business analysis and configuration on relevant platforms
- 5+ years of experience implementing and leading CLM applications, with a strong emphasis on Ironclad
- Ironclad Bootcamp Certified preferred
- Hands‑on expertise with Ironclad’s configuration, workflow automation, Smart Import, Smart Contract capabilities, and API‑based integrations
- Deep background in business rules, custom calculations and data integration utilizing various CLM tools
- 3+ years in an operations role providing production support for large enterprise grade applications
- Strong analytical skills to understand business goals and design appropriate solutions
- Ability to independently design, build and troubleshoot highly complex features.
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