Lead Direct Support Professional | 1st & 2nd Shift Available | Grand Rapids, MI

Job Description
Job Description
Lead Direct Support Professional| 1st & 2nd shift available| Grand Rapids, MI
Make a real impact—help someone build independence while building a career, you're proud of.
As a Lead Direct Support Professional (Lead DSP) you'll provide leadership, guidance, and direct support to individuals served while assisting with daily program operations. This role promotes independence, implements person-centered care plans, supports health and wellness needs, and serves as a resource for staff on shift. The Lead DSP also assists with training, scheduling, compliance, on-call responsibilities, and administrative support to help ensure high-quality services and a positive team environment.
What You'll Do
* Assist with daily living (ADLs), personal care, and medications
* Support community outings, transportation, and activities
* Build positive relationships and encourage independence
* Help maintain a safe, structured, and supportive environment
* Ability to mentor, train and orient new staff
* Provide leadership, direction and support to staff
What We're Looking For
* Compassionate, dependable, and team-oriented
* Strong communication and ability to build trust
* Adaptable, patient, and resilient
* Person-centered mindset with respect for individual differences
What You'll Bring
Required:
* High school diploma or equivalent, with two years of leadership experience in a healthcare-related setting
* Valid driver's license
* Ability to lift 50 lbs.
* Ability to pass background checks and fingerprints
* Ability to obtain CPR/First Aid certification
Top Benefits
* Competitive pay
* Medical, dental & vision insurance (may vary based on job status)
* Virtual Concierge Medical Services
* 403(b) retirement with company match (up to 3%)
* Generous Paid Time Off (PTO)
* Paid training + career growth opportunities
* Tuition reimbursement and scholarship opportunities
* Employee Assistance Program (mental health + support)
* Company-paid life insurance
Why Hope Network
Not your average job. Not your average impact.
At Hope Network, you're not just filling a role—you're showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.
Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.
Apply today and start making a difference.