Leading the evolution from traditional web analytics to an insight-driven approach, the full-time remote Consumer Experience Insights Lead will synthesize data into actionable insights, optimize customer journeys, and drive strategic decision-making for product managers. Key responsibilities Synthesize behavioral and performance data into clear, actionable insights and deliver tailored insight packages to stakeholders Map and analyze end-to-end digital experiences to identify friction points and maintain a portfolio-level experience health dashboard Partner with cross-functional teams to prioritize improvements and lead test-and-learn strategies to measure impact post-launch Required qualifications 5+ years in digital analytics, consumer experience insights, or a similar insights-to-action role Hands-on proficiency with GA4 and Adobe CJA, including custom explorations and attribution analysis Experience with VoC platforms such as Medallia heatmaps/surveys Bachelor's degree in Marketing Analytics, Digital Marketing, Data Science, Human-Computer Interaction, or a related field Strong understanding of web UX, journey mapping, and conversion optimization
Lead Consumer Insights Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.