Lead Client Services Project Manager

To support the delivery of customer projects, the full-time Lead Client Services Project Manager will manage end-to-end project execution, ensuring high levels of customer satisfaction while working remotely. Key responsibilities: Drive timely project execution and closure for invoicing and revenue recognition Manage all project scope, ensuring implementation aligns with client requirements and facilitating necessary steering meetings Act as a single point of contact for clients, building strong relationships and addressing customer needs throughout the project lifecycle Required qualifications: Strong knowledge of client service, preferably in an IT Professional Services organization Experience with PMI Standards; PMP certification is preferred but not required Familiarity with Call Center Operations and related products/software is a plus In-depth project management and technical experience Ability to identify customer needs and translate them into opportunities for additional services